Welcome to Our Sweet Shop FAQ!

Got questions? We’ve got all the answers right here!  At Giant Bradley’s Sweet Shop, we believe in making life a little sweeter — and that includes making your experience with us simple, fun, and hassle-free. If you can’t find what you’re looking for below, feel free to reach out — we’re always happy to help.

Do You Sell.....?

We have a huge range of sweets available to choose from! Please use our sweet search which can be found here, or contact us at sales@giantbradleyssweetshop.com and we will find them for you!

Where Are You Located?

We are based in the heart of Yorkshire were we have a number of high street shops and our online business.

Please see our contact us page for further details: Contact Us – Giant Bradley's Online Sweet Shop

What Are Your Opening Hours?

Our usual hours are:

Monday–Saturday: 10:00 – 17:30

Sunday: 10:00 AM – 16:00

How Much Is Delivery?

Delivery starts from just £1.50 locally and £4.95 nationally, the delivery cost is based on weight and calculated at the checkout

Do You Deliver Internationally?

Not at the moment. This is something we may change in the future

Do You Offer Gift Cards?

Yes gift cards are available for purchase please see this link: Sweet Shop Gift Card – Giant Bradley's Online Sweet Shop

Do You Cater For Events?

Absolutely! We offer sweet carts, party bags, wedding favours, and custom sweet hampers. Get in touch for a quote or to discuss your event needs.

How Do I Track My Order?

Once your order has been shipped you can track this using Royal Mail per this link: Track your Item | Royal Mail Group Ltd

I Have A Query With My Order?

If you have a query with your order please email us at sales@giantbradleyssweetshop.com with your order number and our team will help you.

Can I Cancel My Order?

Yes, you can cancel your order providing it has not been processed.

To cancel your order please email sales@giantbradleyssweetshop.com with your order number and we will get back to you.

Can I Return My Order?

To be eligible for a return, your item must be unused/unopened and in the same condition that you received it in.

We will supply a returns label if goods are found to be incorrect, damaged or not fit for consumption.

For all other returns the customer is liable to cover any return cost.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A refund will then be processed.

Please see our refund policy for full details an where to send the return: Refund policy – Giant Bradley's Online Sweet Shop

How Should I Store My Sweets?

We recommend that you keep your sweets in an airtight pouch or container in a cool and dry place for maximum freshness.

Do You Sell Wholesale?

Yes, we do offer wholesale options at Giant Bradley’s Sweet Shop! Whether you’re a retailer, event organizer, or business looking to stock up on our sweets, we’d be happy to discuss options with you. Please get in touch with us directly at sales@giantbradleyswholesale.com or visit our wholesale website www.giantbradleyswholesale.com for more details.